Private driver coverage for facilities that need consistency, control, and calm.
Enroll your facility and we’ll assign zone-locked drivers who serve your establishment.
Staff book trips strictly between your authorized pick-up and drop-off addresses, and only those appear in booking.
At checkout, only your assigned drivers are shown.
Required: To hold driver coverage during any active hour, you must complete at least 2 bookings in that hour. No exceptions.
This applies to all trip types: rider transport, food pickups, errands, and courier packages.
You can pre-book and pay up to 7 days in advance, and those bookings count toward the 2+ per hour for their scheduled hours.
Hours: Driver availability defaults to your business operating hours unless you provide specific service hours.
Access: Best experience in The Livable Forest® mobile app. Desktop booking is available via the button above.
Key facts and required terms
- Assigned drivers only: We assign drivers who are locked to your zone. Your staff only sees these drivers in the app.
- Authorized addresses only: Bookings are limited to the pick-up and drop-off addresses you approve.
- Default coverage hours: Drivers follow your business operating hours by default. You may specify different service hours. If you do not, your business hours apply.
- Mandatory minimum: 2 bookings per active hour to hold coverage. No exceptions. Rides, food pickups, errands, and courier packages all count.
- Advance scheduling: Book and pay up to 7 days in advance. Pre-paid future bookings count toward the 2+ per hour for their scheduled hours.
- Pricing: Public in-app rate is $0.75/min ($45/hr), $5 minimum, no surge. Total shown before you confirm.
- Cancel and no-show fee: $50 per occurrence for facility-initiated cancellations or no-shows.
- If minimum isn’t met: Coverage for that hour isn’t held and may be released to general demand. You can still book when an assigned driver is free.
- Access: Use The Livable Forest® app for best performance. Desktop booking is available via “Open Booking.”
Note: Driver payout percentages are handled operationally and are not part of the facility-facing terms on this page.
How it works
1) Enroll and accept terms
Confirm the 2+ per hour minimum, annual access, and cancel or no-show fee. We activate your facility and assign drivers.
2) Submit authorized addresses
Provide your allowed pick-up and drop-off list (example: Main Entrance, Therapy, Partner Clinic). Include preferred restaurants, pharmacies, and offices.
3) Set coverage blocks
Choose hours you’ll consistently reach 2+ per hour. Pre-load up to 7 days and compress low-demand windows to keep coverage held.
4) Book (App or Desktop)
Select approved addresses, pick an assigned driver, add notes (names, entrances, assistance), and confirm. If a driver is collecting an order, notify the pickup spot with the driver’s name, vehicle make and model, and license plate for a smooth handoff.
Why facilities love this
Predictable coverage
The 2+ per hour rule creates reliable movement in your busiest windows, with fewer scrambles and cleaner handoffs.
Local, known drivers
Zone-locked, background-checked drivers who learn your routines, entrances, and preferred drop points.
Address controls
Trips stay within your approved list to reduce confusion and keep operations tight. Update by emailing your approved addresses.
Transparent pricing
$600 per year access, plus the public in-app rate ($0.75/min, $5 minimum). No surge. Total shown before you confirm.
Flexible use cases
Rides, food runs, errands, and courier all count toward 2+ per hour. Keep movement steady without extra calls.
Less admin
Book in app or on desktop, choose your driver, and see the total up front. Simple, trackable, and consistent.
Operational tip
Batch non-urgent trips into coverage blocks (example: Discharges 2 to 4 PM). Pre-book up to 7 days so those hours hit 2+ per hour and coverage remains held.
What your annual access includes
Assigned local drivers
Background-checked drivers locked to your zone, and only they appear for your facility.
Address controls
Bookings limited to your approved pick-up and drop-off locations.
Coverage aligned to you
Driver availability defaults to your business hours (or your specified service hours), contingent on the 2+ per hour requirement.
Pricing and required agreement
- Annual access: $600/year ($50/mo billed annually) per facility.
- Mandatory minimum: 2 bookings per active hour (no exceptions). All trip types count.
- Ride pricing: $0.75/min ($45/hr), $5 minimum, no surge. Total shown before you confirm.
- Advance scheduling: Pre-book and pay up to 7 days ahead. Those bookings count toward the 2+ per hour for their scheduled hours.
- Cancel and no-show fee: $50 per occurrence for facility-initiated cancellations or no-shows.
- If minimum isn’t met: That hour isn’t held. Coverage may be released to general demand.
Facility FAQ
How far in advance can we schedule?
Up to 7 days. Payment is collected at booking, and those bookings count toward your 2+ per hour for the scheduled hours.
Can we run with fewer than 2 bookings in an hour?
No. The 2+ per hour minimum is required to hold coverage. If you don’t meet it, that hour isn’t held.
What counts as a booking?
All trip types count equally: rider transport, food pickup or delivery, errands, and courier or package drop-offs.
Reminder: For pickups at restaurants, pharmacies, or other locations, please notify the site with your driver’s name, vehicle make and model, and license plate so they can release the order smoothly.
How do we add a new pickup or drop-off location?
Email your authorized address updates to info@thelivableforest.com and we’ll update your approved list.
What are the cancellation and no-show terms?
Facility-initiated cancellations or no-shows are charged $50 per occurrence.
What hours do drivers operate for our facility?
By default, drivers are available during your business operating hours. You may specify different service hours. If you do not, the default applies.